MINISTRY OF INFORMATION, COMMUNICATIONS TECHNOLOGY AND DIGITAL ECONOMY

The Achievement Report of the Ministry of Information, Communications Technology and Digital Economy for the Financial Year 2024–2025 reflects a year of substantial and measurable progress in Kenya’s digital transformation. When the Kenya Kwanza administration assumed office, the digital economy sector faced a complex set of challenges: internet penetration at 64.5 per cent, a nascent but underfunded startup ecosystem, insufficient digital skills among the workforce, emerging but under-resourced cybersecurity threats, and a government service delivery system still heavily reliant on physical processes. Millions of Kenyans — concentrated in arid and semi-arid regions, rural communities, and urban informal settlements — remained disconnected from the economic and social opportunities of the digital world.
Through deliberate policy intervention, sustained infrastructure investment, institutional strengthening and a whole-of-government approach to digital transformation, the Ministry has made significant strides. National internet penetration rose 3.7 percentage points to 68.2 per cent — connecting an additional 1.9 million Kenyans. The ICT sector’s contribution to GDP grew 8.2 per cent to reach KES 950 billion, equivalent to 6.8 per cent of national output. Over 250,000 direct jobs were created in the ICT sector, with an additional 400,000 indirect jobs generated through the digital enablement of other economic sectors. Foreign direct investment into the ICT sector reached USD 850 million, reflecting growing investor confidence in Kenya’s digital trajectory.
The most visible symbol of infrastructure achievement was the continued expansion of the Digital Superhighway — the deployment of 100,000 kilometres of fibre optic cable across the country and the connection of 8,547 public institutions including schools, hospitals and government offices. The rollout of 1,450 digital hubs across all 290 constituencies brought free WiFi, digital services and grassroots innovation capacity to communities that had previously lacked meaningful connectivity. The launch of the 5G network in Nairobi, Mombasa and Kisumu, and 4G coverage expansion to 85 per cent of the population, positioned Kenya at the frontier of African digital infrastructure.
E-government services saw transformative expansion. The eCitizen platform processed 85 million transactions worth KES 125 billion, with 15.5 million active registered users across 5,247 government services — the most comprehensive digital government platform in sub-Saharan Africa. The Maisha Card digital ID programme issued 2.3 million digital identities, enabling seamless access to government services. Average government service delivery time was reduced by 65 per cent through digitization. The migration of 45 government systems to the Government Cloud Infrastructure strengthened security, resilience and operational efficiency.
Cybersecurity capabilities were substantially strengthened. The National Computer and Cybercrimes Coordination Committee was operationalized. Sector-specific Computer Emergency Response Teams were established for the finance, energy and health sectors. The national KE-CIRT handled 8,450 cybersecurity incidents with a 95 per cent resolution rate within 24 hours. The Office of the Data Protection Commissioner registered 2,450 data controllers, conducted 145 compliance audits and resolved 892 citizen complaints. Kenya’s data protection framework has matured from nascent to substantive in a short period, creating a foundation of trust essential for digital economy growth.
The Ministry’s total budget for 2024/25 was KES 45.85 billion, of which KES 43.275 billion was executed, representing a 94.4 per cent absorption rate. Revenue collected by the Ministry and its agencies totalled KES 15.4 billion, exceeding the target by 9.9 per cent and representing a 29.4 per cent increase from the previous year. These financial results demonstrate growing institutional capacity and sector dynamism.
Looking ahead, the Ministry is developing the Digital Economy Strategy 2025–2030 to guide the next phase of transformation. This Strategy will set ambitious but achievable targets: internet penetration to 90 per cent; ICT sector contribution to GDP to 12 per cent; 2 million Kenyans trained in digital skills; a 5,000-strong active startup ecosystem; and all government services delivered digitally. Strategic investments in AI, blockchain, IoT, quantum computing and satellite capabilities, alongside the planned establishment of the Kenya Advanced Institute of Science and Technology, will consolidate Kenya’s position as Africa’s premier digital hub.

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